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Keyword Rank Tracking Services

See which search ranking changes really matter and give every next step a clear owner.

We'll reply with a written proposal: the work, what we need from you and an estimated timeline.

Where ranking reports let you down

A ranking changed. That's where the question starts, not the answer.

Before we recommend any work, we check how the ranking was measured, which page showed up, what Search Console or Bing recorded, whether the change lasted and who can act on it.

  • One ranking check becomes "the truth"

    The report hides the search engine, market, location, device, time and tool method that produced the number.

  • Different numbers share one chart

    Ranking checks, Search Console's average position, a tool's visibility score, estimated traffic, times seen and clicks are compared without saying what each means or its limits.

  • The paid list of search terms loses its purpose

    Near-duplicates, old priorities and markets you don't serve pile up, with no business reason, no page responsible, no review date and no rule for removing them.

  • Every change in which page ranks is treated as a problem

    Nobody tells apart a helpful extra page showing up, Google picking a different main page, pages swapping places, clashing content and a weaker page pushing out the right one.

  • Every wobble sets off an alarm

    There are no sensible alert levels, no check on whether a change lasts, no sense of how sure we are, no notes on known reporting problems, seasons or website updates, no muting of repeats and no review of false alarms.

  • Reports stop before anyone decides anything

    Changes come with no evidence, no list of possible explanations, no person responsible, no clear line on what fix-up work is included and no check that the fix worked.

What you are buying

What our keyword tracking service includes: tracking and clear decisions, not another confusing dashboard.

Keyword tracking means checking, on a regular schedule, where your website shows up when people search for the words that matter to your business. Softscotch helps your team see which search changes deserve attention and what should happen next. We watch an agreed list of search terms, pages, countries, locations and devices (phone or computer). Where we have access, we compare what we see with Google Search Console and Bing Webmaster Tools (free reports from Google and Microsoft on how your site performs in search), your competitors, special result types, changes to your pages and your sales data. Every report explains what each number means, what the data can't prove, who decides what happens next and which fix-up work needs its own separate quote.

The eight cards show the regular work Softscotch can take on, from setup and checks to plain-English reports. First-time keyword research, making fixes, wider leadership reporting and tracking of separate AI tools stay separate unless your proposal includes them.

Is it a fit, and how we'll measure

We agree who reads the reports, the decisions they support, markets, Google and Bing accounts, data sources, formulas, limits, alert levels for important changes, owners, access, how long data is kept and what's not included.

Search term groups, pages and check settings

We bring in your approved search terms and link them to topics, the pages that should rank, business segments, competitors, search engines, locations, devices, result types, how often we check and review rules.

Comparable checks of results, features and competitors

We save evidence of regular results, which of your pages rank, competitors, special features and what's visible on screen, along with the method, time, how deep we checked, tool version and how sure we are.

Search Console, Bing and page checks

We compare your permitted Google and Bing data, check that totals from the data connection and exports match, and review the pages Google chose, whether they're indexed and loading, website updates and page changes.

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Local, international and AI search views

We use recorded local map grid points, comparable groups for each market and language, and official Google or Bing account reports on AI search where available.

Rules for important changes, background and checked alerts

We apply alert levels for each business segment and rules on how long a change must last and how sure we must be; add notes on outages, demand, seasons, Google updates and reporting problems; and review how well alerts work.

Well-backed decisions and lessons kept

We deliver the evidence, possible explanations, decisions, owners, handovers, checks that fixes worked, exports you're allowed to keep, settings, versions and triggers for the next review.

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Regular reports in plain English

We send reports on the schedule you choose, showing what moved, why it may have moved and what we suggest next, in plain English. We can walk your team through each report so everyone agrees on the next step and who owns it.

Why Softscotch

Every important alert comes with evidence you can compare and a named decision.

Search term groups, ranking checks, Google and Bing data, competitors, the pages Google chose, website updates, reporting problems, business results and next steps all stay linked and easy to review.

Every check keeps its settings

The search engine, market, language, location, map coordinates, device, result type, how deep we checked, time, tool, version and how sure we are all stay attached to each check.

Every number keeps its meaning

The formula, source, level of detail, what's left out, update timing, owner and limits are written down, so numbers from different tools aren't wrongly compared.

Google and Bing data are compared with our checks

Search Console, Bing, tracked rankings, local map grids, the pages Google chose and exports are compared, without hiding the differences you'd expect between them.

Rules for important changes cut out the noise

Alert levels for each business segment, whether a change lasts, how sure we are, demand, page status, reporting problems and reviews of false alarms decide what gets escalated.

Background is not the same as the cause

Website updates, tests, outages, seasons and Google updates help organize an investigation, while other explanations stay open.

Every problem reaches a decision

Evidence, an owner, a time to respond, a handover to the right team, a check that the fix worked and lessons kept are what make tracking useful.

From the basics to advanced work

The 36 checks behind reliable keyword rank tracking.

The checks move from fit, definitions and check settings, through search results, comparing Google and Bing data, rules for important changes, business results and data quality, to well-backed decisions.

Fit, definitions and ground rules
Is tracking right for you?Decide whether regular tracking is what's holding you back right now, and write down what needs to be in place first, who uses it, the decisions it supports, what's not included and when to stop.
List of accounts, markets, people and accessMap the search engines, verified Google and Bing accounts, markets, languages, Business Profiles, users, permissions, how long data is kept and who responds to problems.
Agreement on what we measure and who decidesBefore checks start, agree the questions, starting points, time periods to compare, what counts as an important change, who can decide, response times and how we'll confirm it works.
Dictionary of numbersKeep the formula, sources, level of detail, how totals are added up, what's left out, how fresh it is, owners and limits visible for every key number we report.
Rules for the tracked list and samplingSet a balanced mix of search terms, pages, segments, competitors, search engines, locations, devices, result types, how often we check, how deep and the cost.
Where keyword tracking ends and other services beginKeep regular tracking separate from Keyword Research, hands-on SEO work, SEO Reporting, paid search ads and separate tracking of AI tools.
What we track and the starting point
Bringing in and labeling the approved term listKeep the group, customer need, topic, source, priority, market, segment, owner, approval and full history for every tracked phrase.
How search terms and pages connectKeep page, search term, country, device, date and result type details separate before adding anything up.
Setting the starting pointRun checks that can be compared, confirm the right results and pages were captured, and record the agreed starting dates, settings, gaps and how sure we are.
Reviewing what we trackReview the balance, duplicates, checks nobody uses, new priorities and page changes, and decide what to add, freeze, replace or retire.
Checking search results
Saving each version of the resultsSave the location, device, result type and date with each ranking check, rather than showing one ranking as if everyone sees it.
Tracking regular results and which page ranksRecord your website, the page address, position, the page's job, the time and the same check conditions, down to the agreed number of results.
Special result typesTrack the ads, map results, shopping, images, video, snippets, forums, information panels and AI answers we can see, noting the limits of how tools label them.
Competitor groups and who took your placeSeparate your business rivals from sites that simply rank near you, and show which website, page type, brand or feature came in when your visibility changed.
Your own Google data and page evidence
Bringing in your own search dataBring in your permitted clicks, times seen, CTR (share who clicked) and average position by search term, page, country, device, date and result type, noting which account it came from.
Checking totals matchCheck which part of the site each account covers, filters, row limits, hidden private searches (anonymized queries) and late data before trusting a dashboard total.
Changes in which page ranksCompare the page we expect, the page your site marks as the main version, the page Google chose and the page that actually shows up, along with its job, language version, index status and owner.
Your own pages competing, and pages swapping placesTell the difference between several of your pages helpfully showing up and real problems: pages swapping places, split signals, conflicting facts or the wrong page pushing out the right one (often called cannibalization).
Important changes and action
Alert levels and what counts as importantSet alert levels for each group of terms covering position, visibility, special features, which page ranks and your own Google data, plus how long a change must last and how sure we must be.
Notes on the timelineMark website updates, site moves, changes in demand, Google updates and tracking changes on the timeline before naming a cause.
Tuning alerts and reviewing false alarmsMeasure repeat alerts, whether changes last, false alarms, missed problems, who receives alerts and how fast they respond, and adjust for each type of problem.
To-do list backed by evidence, and handoversAttach the checks, page status, other possible explanations, decision, owner, what it depends on, related service, how we'll know it worked and when it closed.
Business and local background
Brand searches versus new demandSeparate people searching for your brand name, new customers finding you with general searches and demand you created elsewhere, so SEO doesn't get credit for people who already knew you.
Linking ranking changes to business resultsLink good-quality visits, leads, orders, sales pipeline, calls or bookings where consent and data quality allow, without claiming one caused the other.
Local map grids and competitor areasKeep the map coordinates, grid size, spacing, radius, Business Profile, result type and changing local competitors, instead of one ranking for the whole city.
Comparing markets fairlyMatch equivalent search needs and pages across markets, while keeping differences in language, search engine, local version, device and results in view.
Advanced analysis and data quality
Matching your own data with tool checksExplain where ranking checks, Search Console, Bing, local map grids and analytics agree, and where you'd expect them to differ, at the same level of detail.
Clear visibility and share-of-voice scoresPublish what's included, where search volumes come from, the assumed click rate for each position, how non-ranking terms are treated, which competitors count, the formula, how uncertain it is and how sensitive it is to changes.
How far down the screen you appearMeasure how far ads, maps, images and AI answers push your result down the screen where tools support it, without presenting one tool's method as the standard.
Spotting shifts in what searchers wantCompare which websites, page types, features and main searcher needs appear across saved checks, and send big shifts back for a research review.
Index, main page and Google visit statusAdd your permitted Google page inspection data and site evidence, to tell real ranking changes apart from pages that are unavailable, swapped by Google or broken by a website update.
Automation, AI and newer methods
Notes on website updates and testsLink website releases, site moves, content updates and properly run tests to the checks taken at the time, without treating two things happening together as proof that one caused the other.
Safety checks for seasons, demand and platform glitchesBefore raising an alarm, check the same period last year, Google Trends, business events, known reporting problems, how fresh the data is and any missing data.
Official reports on AI searchUse Google or Bing account reports, where available, for clearly defined views or citations in AI search, while noting that they are still rolling out and have row and number limits.
AI assistant for sorting search changes, with strict rulesWhere it fits, an AI assistant gathers approved evidence and suggests possible explanations, but is set up to refuse unsupported causes, fixes or claims and never changes pages on its own.
Timeline linking terms, pages and resultsWhere it fits, keep a record over time of how search terms, pages, main pages, competitors, features, website updates, results and decisions change, so problems can be explained clearly.
Sources and limits

Keyword tracking tools and data sources: each one sees a different part of your search performance.

Rank tracking tools, Search Console, Bing, local map grids, page checks, analytics, business systems and official reports on AI search each keep their own definitions, limits and owners.

How we check the service

Seven checks turn ranking ups and downs into evidence your team can use.

Before the regular service starts, we check fit, data sources, definitions, how many terms you pay to track, search results, pages, alerts, costs, decisions and owners.

Check 01 · Fit and decisions

Will regular tracking help your team make decisions it can act on?

Before you pay for more ranking checks, we confirm the markets, pages, report readers and business decisions that make an ongoing service worth it.

A dashboard can't fix an unapproved list of search terms, an unclear offer, an argument over who owns a page or a team with no time to look into problems and make changes.

Who uses the reports usersName the people in SEO (search engine optimization), content, local marketing, product, web development and leadership who will read the reports, and the decisions each view must help them make.
Business scope businessLink your products, services, locations, markets, what you're allowed to offer where, busy and quiet seasons, and real customer results to the people responsible for them.
Why you're tracking purposeSeparate the different reasons for tracking: early warnings, checking that a change worked, watching competitors, regular reporting and knowing when to redo your keyword research.
Ready to act readinessBefore any alerts start, check logins, who owns the technical side of the website, time to write content, how fast changes get approved and whether anyone can look into problems.
Related services limitsKeep tracking separate from Keyword Research, hands-on SEO work, SEO Reporting and separate monitoring of how AI tools such as ChatGPT mention you.
When it's not a fit not a fitWe pause if there is no stable website, no agreed market, no useful list of search terms, no data access, no one to make decisions or no way to make changes.
Check 02 · Sources and meanings

What does each number mean, and where did it come from?

We define every number we report before comparing Search Console, Bing, rank tracking tools, local map checks, website analytics and your business systems.

Search Console's average position, one ranking check, a tool's "visibility score", the average of a map grid and an appearance in Google's AI answers are all different numbers with different limits.

Your own Google and Bing accounts accountsList the verified website accounts, their types, countries, devices, search types, exports, how long data is kept and who is allowed in.
Tracking tools toolsRecord the tool, search engine, market, language, location, device, how many results deep it checks, how often, its method, plan limits and the last time it collected data successfully.
Dictionary of numbers definitionsFor every key number, write down how it is worked out, where it comes from, its level of detail, what is left out, how it is added up, how often it updates, who owns it and its known limits.
Privacy and row limits privacyMake it clear when search terms are hidden for privacy, tables are cut short, filters change totals, recent data is still provisional or only a sample of AI search phrases is shown.
How totals are grouped groupingWrite down how grouping by page, by account, by Google's chosen main page (the canonical) or by result type changes clicks, impressions (times you were seen), CTR (click-through rate: the share who clicked) and position.
Honest use of data limitsWe never present a tool's own score as an official Google or Bing number, or suggest we have inside access to how search engines rank pages.
Check 03 · What gets tracked

Which groups of search terms, pages and markets are worth paying to track?

We turn your approved keyword research into a balanced list to track over time, with clear rules for adding terms, leaving terms out, review dates and removal.

More phrases don't lead to better decisions when the list is full of near-duplicates, leans on one market or includes searches that no page or team is responsible for.

Where each term came from sourceFor every tracked phrase, keep its research group, original source, the customer need it serves, the topic, its priority, its owner and the date it was added.
Which page should rank pagesLink each search term to the page we expect to rank and the page that actually shows up, plus the page's job, whether Google has it on file, its language or country version and the team in charge.
A balanced mix balanceCover searches for your brand name, general searches, early research, comparisons, ready-to-buy searches, support, products, local searches and key strategic terms in agreed amounts.
Tracking settings settingsSet the search engine, country, language, location, map coordinates, device, result type, how many results deep to check, how often and the time window for each check.
Cost and limits costBefore tracking starts, estimate how many term, location and device combinations there are, the tool credits, data connection limits, storage and the cost of re-running failed checks.
Rules for changing the list list rulesAgree when to add, pause, freeze, replace, retire or refresh a term, without rewriting the history you compare against.
Check 04 · Search results

What showed up, which page stood for each business and what changed?

We compare your pages, your competitors, local map results and special search features under the same recorded conditions every time.

Dropping from position three to five might be caused by a stronger competitor, a new type of result on the page, a different page of yours showing up, a change in local results or just normal day-to-day movement.

Regular results organicSave the website, page address, position, page title where allowed, result type, date and time and the check conditions, down to the agreed number of results.
Special result types featuresSort out what else appears on the page where we can see it: ads, map results, shopping, images, video, quick-answer snippets, forums, information panels and AI-written answers.
Competitor groups competitorsSeparate your real business rivals from sites that often rank alongside you, such as publishers, marketplaces and Google's own features.
Who took your spot replacedWhen your result lost space on the page, find which website, page type, brand or feature took its place.
Local map checks localKeep the search point, grid size, spacing, radius, Business Profile and result type, instead of reporting one ranking for a whole city.
How much to trust a check confidenceFlag when a tool failed, didn't check deep enough, used the wrong country or language, was blocked, changed how it labels results or produced runs that can't be compared.
Check 05 · Google, Bing and your pages

Do Search Console, Bing and your live pages tell the same story?

We compare ranking checks with data from your own Google and Bing accounts and with the pages that were actually published, chosen by the search engine and available to it.

Search Console can record views and clicks for a result a tracking tool missed. Google's choice of main page and the way it counts can also make totals look like they don't add up.

Search performance performanceBring in the allowed data on search terms, pages, countries, devices, dates and result types, noting which account and filters it came from.
Checking the totals match reconcileBefore publishing, compare totals from the Search Console screen, its data connection (API) and bulk export, plus how many rows each covers, filters, provisional recent days and late data.
Main version of each page main pageTrack the page we expect, the page your site says is the main version and the page Google actually chose, and look into any big differences.
Is Google showing the page? indexWhere we have access and it's worth it, add whether the page is in Google's index (its list of pages it can show), when it was last visited, and any block, "do not show" tag, loading error or redirect.
A different page showing up page swapTell the difference between a helpful extra page showing up and a real problem: pages swapping places, split signals, clashing content or a weaker page pushing out the right one.
Business results outcomesWhere consent, access and data quality allow, link good-quality visits, leads, orders, sales pipeline or sales that search helped bring in.
Check 06 · Changes worth looking into

Which changes are big enough to alert someone?

We set sensible alert levels, check whether a change lasts and add useful background before suggesting a cause or a next step.

A website update, a Google update or a competitor change on the same day is useful background. But timing alone doesn't prove why a result changed.

What counts as important importanceSet separate alert levels for each group of terms covering position, visibility, special features, which page ranks, your own Google data and how long a change lasts.
Saving each version of the results historyKeep runs that can be compared, the tool and labeling versions used, proof of what the results page showed and any changes to check settings.
Notes on the timeline notesMark website updates, site moves, tests, links, outages, demand, seasons, Google updates and changes to tracking on the same timeline as your rankings.
Shifting results and search intent shiftsSpot changes in which websites, page types and features appear and what searchers mainly want, without treating every wobble as a reason to change your strategy.
Platform glitches glitchesCheck Google's and Bing's official notes about data problems, how fresh the data is, broken data feeds and missing days before raising a business alarm.
Tuning alerts alertsReview how often alerts are right, whether changes last, repeat alerts, missed problems, who receives them, how fast they respond and the cost of each type of alert.
Check 07 · Decisions and who owns them

Who reviews the evidence, approves the response and checks the result?

We turn important changes into clear evidence, named decisions and checked handovers, without quietly adding fix-up work to your bill.

Keyword tracking is a service for watching and deciding. It can point to what needs looking into and who should do it, but on its own it can't guarantee rankings come back or prove what caused a change.

Problem summary summaryAttach the affected groups of terms, checks that can be compared, Google and Bing data, page status, timeline notes, how sure we are and other possible explanations.
Decision owner ownerSend each decision (look into it, keep watching, accept it, research, fix, test or retire) to a named person with a time to respond.
Handing over the fix handoverDescribe who should make the change (SEO, content, local, technical or reporting), what they need first, how we'll know it worked and what signal to watch afterwards.
Report reportKeep facts, estimates, opinions, limits, decisions, ideas we ruled out, work already done and next steps clearly separate from each other.
You own the data ownershipKeep exports, formulas, settings, labels, versions, timeline notes and the history of decisions where you can reach them, as far as tool licenses allow.
Safety rules for automation automationBefore any automated suggestion changes your work, it must show its sources, how sure it is, that it has permission and that a person has approved it.
What changes

From a confusing list of ranking changes to a regular way of making decisions.

Before

A list of ranking ups and downs arrives each week, but nobody can tell if the checks can be compared, why a page changed or who should do something about it.

  • One check becomes the whole storyA single ranking check is shown without saying which search engine, market, location, device, time or tool method produced it.
  • Different numbers are treated as the sameRanking checks, Search Console's average position, a tool's visibility score, times seen and clicks all appear together with no explanation of what they mean or their limits.
  • Changes have no ownerThe report lists winners and losers, but not which change matters, what evidence to check or who decides what happens next.
During

The agreed tracking plan keeps check settings visible, compares data from Google and Bing and records relevant changes to pages and markets.

  • The paid tracking list has a purposeGroups of search terms, pages, markets, how often we check, tool costs, owners and review rules all follow an agreed plan.
  • Every source keeps its meaningRanking checks, Search Console, Bing, local map checks, website analytics and business data stay separate enough to compare honestly.
  • Background comes before explanationsImportant changes come with notes on which page Google chose, whether it's in Google's index, website updates, demand, seasons, Google updates and known reporting problems.
After

Your regular report becomes a short list of well-backed decisions, named owners, separately quoted fix-up work and lessons worth keeping.

  • Alerts become more usefulAlert levels, repeated movement, false alarms, missed problems, repeat alerts and how long alerts take to reach the right person are reviewed for each part of your business.
  • Changes become owned decisionsEach case is accepted, watched, researched, fixed, tested or closed, with a named owner and evidence to back it up.
  • You keep the useful historyAgreed settings, formulas, exports, versions, review notes, decisions and limits stay available to you, as far as tool licenses allow.
Your type of business

Keyword tracking for your type of business: it changes with result types, location, stock, risk and how customers buy.

Our method stays careful and consistent, while the term lists, locations, data sources, pages, results, how often we check and alert levels change to fit your business.

Online sales

Online stores and direct-to-consumer brands

Track searches for categories, products, product features, problems, comparisons and support, and keep changes in regular results, shopping, image, video and AI answers apart.

FocusCategory and product pages and their main versions, markets, devices, special result types, stock levels and website updates, Search Console, analytics and order quality
MeasureGood-quality visits from search, the right page ranking, visibility by product group, clicks, orders where we can trace them, result type changes, stock background and fixes completed
Local

Local and service-area businesses

Use location-based checks of regular results and the Local Pack (the map with three businesses at the top of Google), plus map grid checks, because one check from the city center can't show what your whole area sees.

FocusBusiness Profiles, service areas, search points, grid settings, locations, website pages, call and booking data, competitor listings and a log of local changes
MeasureCoverage across each zone, Local Pack and regular search visibility, landing page quality, good-quality calls or bookings and local problems solved
B2B

B2B and software companies

Track searches about problems, categories, integrations, alternatives, comparisons, use cases and your brand across a longer buying journey, without treating every change as a hit to your sales pipeline.

FocusYour ideal customer and offer, approved pages, markets, competitors, product update notes, Search Console, analytics, CRM (customer database) stages and content history
MeasureBeing found for non-brand searches, the right page ranking, good-quality visits, evidence of accepted sales opportunities, competitors taking your place and next steps with an owner
Enterprise

Large and complex sites

Use well-managed labels, page templates, site sections, markets, business units and escalation levels so a very large number of checks stays easy to understand.

FocusA model linking pages and search terms, data warehouses, bulk exports, main-page and index data, website release logs, teams, agreed response times and tool contracts
MeasureCoverage, how fresh the data is, data quality, important problems, time to sort them, page templates affected, owners and fixes confirmed
International

Sites in many countries and languages

Keep the language, country, search engine, local version, matching search terms and what local searchers want clear, instead of mixing results that can't be compared.

FocusA table of countries and languages, hreflang (code that tells Google which language version to show) and main-page settings, local term lists, search engines, devices, translators, update history and regional results
MeasureCoverage of comparable term lists, who owns each country version, visibility by country and device, the wrong language version showing up, local data glitches and review decisions
Publishing

Media and publishers

Track evergreen, breaking news, people and brand, topic and format searches, with notes on freshness, news results, video, Google Discover and demand.

FocusHow content is organized, publishing and update history, authors and topics, Search Console result types, special features and subscription or reader engagement signals
MeasureVisibility and clicks by topic and format, the effect of freshness, pages swapping places, special feature changes and how well editorial actions work
Regulated

Healthcare, finance and legal

Use cautious alert levels, approved claims and expert review, because a change in rankings is never a reason to publish unsupported content or advice.

FocusApproved service and information pages, markets, people who own claims, the compliance approval process, term and page lists, website updates and good-quality inquiry data
MeasureThe right page ranking, important visibility changes, risk review, good-quality inquiries where allowed and recorded approvals
Marketplace

Marketplaces and directories

Track category, provider, listing, location and filter page templates separately, and spot when changes to Google's index, main pages or stock shift which pages rank across the whole site.

FocusCategory structure, stock, page templates, rules for which page should rank, index status, links between terms and pages, provider groups, website updates and data on the quality of sales or leads
MeasureVisibility by template and group, pages swapping places, index coverage, good-quality marketplace actions and site-wide problems solved
Travel

Travel and hospitality

Track searches for destinations, properties, amenities, events and bookings, with notes on device, location, season, availability and the type of result shown.

FocusHotels and other properties, destinations, markets, booking windows, availability, local profiles, seasonal events, pages and direct bookings
MeasureVisibility compared season to season, Local Pack and regular result coverage, the right page ranking, good-quality visits, direct bookings where we can trace them and problems closed
Education

Education and training

Track searches for programs, qualifications, comparisons, careers, start dates, locations and student support around fixed application and review windows.

FocusCorrect program details, campuses and markets, start dates, approved pages, Search Console, CRM stages, website update and policy history
MeasureBeing found for non-brand program searches, the right page ranking, good-quality applications or inquiries, seasonal change and next steps with an owner
Multi-brand

Franchises and multi-brand groups

Keep each brand and location separate, use the same rules for every term list and the same way of adding up totals, so a weak location isn't hidden inside a group average.

FocusBrands, locations, profiles, websites, page lists, local map grids, competitors, CRM results, user permissions and rules for adding up totals
MeasureComparable coverage across locations, unusual results, local competitor areas, how complete the data is, time to escalate and fixes completed
New sites

New sites and new categories

Start with a smaller test list and lean on your own Google data about which pages are indexed and seen, because long ranking histories and steady competitors may not exist yet.

FocusCorrect offer and market details, an approved research list, first pages, a launch log, Search Console and Bing access, index status and conversion events (actions like a sale or form fill)
MeasureStable indexing and main pages, first views and clicks, showing up in results, new competitors, how fast you learn and updates to the term list
Clear ownership

We run the agreed tracking. You keep the accounts and approve what the business does.

These columns show what Softscotch does, what we coordinate with tool providers or other teams and what your business reviews and signs off.

We do the work

The agreed tracking, review of the evidence and your regular report.

  • Agree who reads the reports, the business decisions, accounts, markets, numbers, limits, alert levels for important changes and what the service does and doesn't cover
  • Set up the approved groups of search terms, pages, competitors, locations, devices, search engines, result types and review rules
  • Set up ranking checks that can be compared over time, Search Console and Bing data, and local map grids where they're worth it
  • Compare Google and Bing data, tool exports, the pages Google chose, index status, page changes and data quality before reporting
  • Add useful notes on website updates, outages, demand, seasons, Google updates and known reporting problems, without claiming a cause just because of timing
  • Deliver checked alerts, the evidence behind them, named decisions, regular reports, the exports you're allowed to keep, settings and review history
We coordinate

Work that depends on tool providers, related services and your own teams who make changes.

  • Work with your current rank tracking tools, Search Console, Bing, local map tools, analytics, data warehouse and reporting providers, within the access you give us
  • Bring in Keyword Research when the term list, what searchers want, which page should rank or the market opportunity needs rebuilding
  • Work with technical SEO, content, internal linking, link building, local and international teams on changes that go beyond tracking
  • Bring in SEO Reporting when leaders need forecasts, credit for sales and wider reporting on technical health, content, links or conversions
  • Bring in AI Search Visibility or LLM Visibility to track regular test questions, mentions, citations and how AI tools such as ChatGPT describe you
  • Bring in privacy, legal, translation, accessibility, analytics and data specialists when the agreed evidence or your markets need them
You review and sign off

Your business keeps the final say on the facts, owns the accounts and decides what changes get made.

  • Approve your priority products, markets, locations, pages, term groups, business competitors, report readers and what counts as success
  • Give us the access the proposal needs to Google and Bing, analytics, your Business Profile, your website editor, release notes, outage logs and sales results
  • Keep ownership and recovery access for tool accounts, Google and Bing accounts, exports, data warehouses, dashboards and business systems
  • Confirm your rules on privacy, consent, how long data is kept, regions, contracts and moving data, and provide the people who need to review them
  • Name the people in SEO, content, local, web development, analytics, legal and leadership who own decisions, with realistic times to respond and approve
  • Approve investigations, fix-up work and budget changes, and make the final call on what leads, orders, sales pipeline and other results mean
How it fits together

The search term, result, page, data source, change and next step should all describe the same event.

The service links your approved term groups, check settings, Google and Bing data, the results people see, the pages Google chose, useful background, business results and the history of decisions.

Keyword Tracking Services

01
Master list of tracked terms

Each search term with its group, topic, expected page, market, segment, priority, source, owner, status, and the history of when it was added, retired or refreshed.

02
Log of every check

Search engine, country, language, location, map coordinates, device, result type, how deep we checked, date and time, tool, version, response and how sure we are.

03
Your own Google and Bing data

Search Console and Bing account, search term, page, country, device, date, result type, clicks, times seen, CTR (share who clicked), position and the published limits of the data.

04
Map of the search results page

Your results, the pages that rank, competitors, page types, special features, local profiles, how far down the screen you appear and who took your place.

05
Page status

The expected and chosen main page, whether it's indexed, when Google last visited, loading errors, redirects, blocks, "do not show" tags, updates and page template, where we have access.

06
Background on changes

Website updates, site moves, tests, content updates, links gained or lost, outages, demand, seasons, Google updates and data glitches.

07
Rules for what's important

Alert levels by group of terms, how long a change must last, how sure we are, business priority, alerts to mute, when to escalate, review of false alarms and time to respond.

08
To-do list

Evidence, other possible explanations, the decision, owner, what it depends on, due date, related service, how we'll know it worked and what to watch afterwards.

09
Decision history

Formulas, settings, versions, manual changes, investigations, ideas ruled out, website updates, results, closed cases and lessons kept for the next refresh.

The connected growth engine

Google ranking checks

Use repeatable checks from outside tools, or other permitted methods, to see which of your pages rank, which special features appear and which competitors show up, with the method, location, device, date and time, depth and tool limits attached.

Google Search Console

Use your permitted data on clicks, times seen, CTR (share who clicked), average position, page, search term, country, device and result type, while being clear about privacy, row, main-page and grouping limits.

Bing Webmaster Tools

Use your permitted Bing search data and, if you want it, its AI Performance report (how often Bing's AI answers cite your pages), using Microsoft's own definitions and noting how it groups data and that the AI report is still a preview.

Local map results

Use location-based checks of regular results, the Local Pack (the top map results), the full list of map results or map grids, keeping the coordinates, grid shape, which Business Profile it is and distance in view.

Analytics and business systems

Link how people use your landing pages with good-quality leads, orders, sales pipeline, calls or bookings, but only where consent, matching records, credit for sales and data quality are good enough to support the decision.

Where AI tracking stops

Use official Google or Bing account reports as extra background where available. Test questions typed into AI tools, mentions across AI platforms, citations, how AI describes you and how AI finds your content are handled by our separate AI visibility service.

One connected scope. Keyword Tracking Services is coordinated with the strategy, creative, experience, data and reporting it depends on, so responsibilities and handoffs stay visible in one written plan.

What to expect

First plan in 3 to 5 business days; first focused report usually in 1 to 2 weeks.

These planning ranges start once the approved term groups, pages, markets, access and decision makers are in place. Work across many markets or locations, or with local map grids, data warehouses or old data, can take longer. The wider six-month plan is shown separately below.

Keyword Tracking, first six stages

Days 1 to 3

Fit, access and owners

Confirm who reads the reports, the business decisions, your Google and Bing accounts, markets, pages, term groups, current tools, access, owners, budget and any work outside this service.

KPI Decision on fit
Days 3 to 5

Tracking and cost plan

Deliver the first plan for term groups, pages, competitors, search engines, countries, locations, devices, how often we check, tool credits, limits and how we'll confirm it works.

KPI First plan delivered
Week 1

Access and source checks

Check access to Search Console, Bing and tracking tools, which parts of the site each account covers, the pages Google chose, how much history exists, filters, privacy limits, account ownership and check settings.

KPI Sources checked
Weeks 1 to 2

Checked starting point

Run checks that can be compared, review the pages that rank and special features, write down any gaps and deliver your first report for the agreed scope.

KPI First report delivered
Weeks 2 to 4

Alert and decision rules

Agree which changes are worth looking into, how long they must last, which evidence we check and who owns each response and each handover of fix-up work.

KPI Rules approved
Weeks 4 to 6

Regular reviews and handover

Confirm the regular report schedule, review dates for the term list, tool and data checks, exports you can access, decision owners and the next agreed steps.

KPI Review cycle running

Our full growth plan (all services together), month by month

Month 1

Setup and first launch

Agree priorities, fix the biggest problems and launch the first approved work once we have access, content, budget and your sign-off.

KPI First work live
Month 2

Build and improve

Use the first report to improve the live work and build the next agreed materials, campaigns, pages or follow-up steps.

KPI Improvements live
Month 3

Do more of what works

Do more of the messages, audiences, pages or channels that the results show are working, while keeping budgets and quality checks within the limits we agreed.

KPI What works, expanded
Month 4

Strengthen results

Fix weak handovers between teams, gaps in tracking and anything slowing delivery, then test the next priorities against measures that matter to your business, such as lead quality and sales.

KPI Blockers removed
Month 5

Turn more visitors into customers

Improve the offer, message, page and follow-up steps wherever the results show people getting stuck or leads that aren't a good fit.

KPI Improvements to win more customers live
Month 6

Plan the next round

Review what changed, what the results really show, what should stop and which work deserves budget and attention in the next period.

KPI Next round agreed
How we compare

How we compare with a typical keyword tracking service: we explain the numbers and the next decision.

The difference shows in checks you can compare, plain definitions of every number, checking sources against each other, page evidence, useful background, sensible alert levels, clear owners for each next step and lessons that are kept.

The risk of using a different agency for everything
  • Uploads a keyword list without keeping where each term came from, what searchers want, which page should rank, business priority or rules for removing terms
  • Reports one daily or weekly position as "the ranking" without saying the market, location, language, device, time, how deep it checked or the tool's method
  • Mixes ranking, average position, visibility, estimated traffic and share of voice (your share of all visibility) with no formulas or limits
  • Shows a position chart without allowing for Search Console's hidden private searches, cut-off tables, filters, provisional data, Google's choice of main page or how totals are grouped
  • Names competitors but doesn't show which of their pages, which result type, which feature or which brand took your place
  • Calls any change in which page ranks "cannibalization" (your own pages competing with each other) without checking each page's purpose, main-page settings, clashes, links and results
  • Sends an alert for every movement, with no sense of what's important for each group, how long it lasts, how sure it is, no muting of repeats and no review of false alarms
  • Puts a website update or Google update date next to a drop and presents the timing as proof of the cause
  • Mixes Google's AI answer data and test questions typed into many different AI tools into one vague, undefined "AI ranking"
  • Delivers a dashboard but loses the settings, source versions, raw exports, decisions, handovers, closed cases and the history you should own
vs
Softscotch
  • Starts from an approved Keyword Research handover and keeps each term's group, topic, page, market, segment, priority, owner and full history
  • Saves every check with the search engine, market, language, location, device, result type, time, depth, tool, version and how sure we are
  • Keeps a dictionary of numbers so ranking checks, average position, visibility, share of voice, times seen, clicks and CTR (share who clicked) never get mixed up
  • Checks that totals from the Search Console screen, its data connection and exports match, and states privacy, row, filter, freshness, main-page and grouping limits before publishing
  • Tracks what the results page looks like, competitor groups, pages coming and going, special features, local profiles and who took your place
  • Works out why a different page is ranking using the expected page, Google's chosen main page, index status, the page's job, site evidence and your own Google data
  • Tunes alerts by group of terms, alert level, how long a change lasts, priority and how sure we are, and reviews false alarms, misses and how fast alerts reach the right person
  • Uses notes on the timeline to list all the possible explanations, and refuses to claim a cause from timing alone
  • Keeps official Google and Bing AI search reports separate from test questions, citations, mentions and descriptions tracked by AI visibility services
  • Keeps exports, formulas, settings, versions, timeline notes, investigations, decisions, handovers, closed cases and lessons learned for you
The numbers

Results from Softscotch client work.

These totals come from work for Softscotch clients across search, paid ads, websites and lead generation, as published on softscotch.com. Past results don't guarantee future results.

$12M+Ad spend managed for clients
87,200+Leads generated for clients
2,140+Search terms ranked on Google's first page
$28M+Revenue generated for clients
Client case studies

All six Softscotch client stories.

Every Quick Story currently published on Softscotch.com, covering education, ecommerce, healthcare and SaaS. Stock photography represents each client industry; the figures are reported historical results and do not guarantee future performance.

Education consultant speaking with a prospective student Education Ads + local SEO
+183%leads

183% more leads for an education consultancy

WordPressQuora adsLocal SEO
The challenge

An education consulting business in India needed to build its digital presence and lead flow from scratch.

What changed
  • Built a new WordPress website
  • Used Quora ads to grow daily lead volume
  • Added Local SEO and community engagement
+183% leads25+ leads/day-38% bounce rate+273% new users
Bright modern home interior representing the home-solutions client Home solutions Shopify + SEO
+82%Shopify sales

Home-solutions ecommerce growth

ShopifyOrganic searchAmazon ads
The challenge

A home-solutions business was dependent on business-to-business (B2B) marketplaces, losing sales and recovering from a Google penalty.

What changed
  • Resolved the Google penalty
  • Revamped the website and online store
  • Improved organic visibility and Amazon campaign performance
+82% Shopify sales+147% organic+23% Amazon ROAS
Mother and baby representing the lactation-consultant client Health consultant $20/day
5/daybooked calls

Five booked calls a day for a health consultant

Facebook adsGoogle AdsLocal SEO
The challenge

A Houston lactation consultant needed to recover a malware-damaged website and rebuild local patient acquisition.

What changed
  • Rebuilt the hacked site and migrated it to secure hosting
  • Ran targeted Facebook and Google campaigns
  • Reached top-three local Google positions
5 calls/day$20 daily spend+87% local traffic+34% new users
Ecommerce owner preparing customer orders beside a laptop Ecommerce 10 months
+315%organic traffic

315% organic growth for an ecommerce site

Content strategyOn-page SEO
The result

Softscotch reports a 315% increase in ecommerce organic traffic over 10 months through focused on-page SEO.

What changed
  • Optimized product and collection pages
  • Improved the links between pages and the page addresses (URLs)
  • Made the site easier for Google to explore and better matched to what people search for
+315% organic10 monthsProductsCollections
SaaS team reviewing campaign data around a laptop SaaS platform Cold outreach
16%reply rate

9% close rate for a transcription SaaS

ProspectingSMTP
The challenge

A transcription platform needed a qualified prospect list and a reliable email-sending setup for outreach we managed.

What changed
  • Built a comprehensive prospecting list
  • Managed the cold outreach campaigns
  • Set up reliable email-sending servers (SMTP)
9% close rate16% reply rateSaaSManaged outreach
Healthcare professional consulting with a patient Healthcare 6 months
+182%organic traffic

182% organic growth for a healthcare clinic

HealthcareOn-page SEOOff-page SEO
The challenge

A clinic in a competitive location needed to build organic search visibility from the ground up.

What changed
  • Built the clinic's foundation for unpaid (organic) Google search
  • Combined on-page and off-page SEO
  • Reached top-five positions in Google Search
+182% organic6 monthsTop 5 Google
01 / 06
In their words

Teams that stopped leaving clicks on the table.

★★★★★

"The Softscotch team has been a solid partner as our business evolved over the last five years. Unlike most agencies, they have never charged us for work that falls outside the agreement. That is what sets them apart."

IM
Imtiyaz MominHairareus
★★★★★

"Without their knowledge, we would be in a very different place than we are now. Whenever they find something that can be improved, they implement it quickly. I could not be happier with their performance and response time."

AP
Aaron PaulsonBaby Pavilion
★★★★★

"Softscotch goes above and beyond the scope. The time, effort and dedication they put in is like having your own in-house marketing team. They are not just another marketing company."

TM
Tabassum MithaniTRS Care
★★★★★

"We are extremely happy with Softscotch, such an attentive team. No project is too small, and they give their 100%. We are extremely satisfied with their work."

SH
Safiya HafiziSimply Lactation
★★★★★

"Softscotch is a great team to work with: transparent, reliable and genuinely invested in the growth of your company. They are good partners to have by your side."

MJ
Malvika JainCyclop
★★★★★

"The Softscotch team has been a solid partner as our business evolved over the last five years. Unlike most agencies, they have never charged us for work that falls outside the agreement. That is what sets them apart."

IM
Imtiyaz MominHairareus
★★★★★

"Without their knowledge, we would be in a very different place than we are now. Whenever they find something that can be improved, they implement it quickly. I could not be happier with their performance and response time."

AP
Aaron PaulsonBaby Pavilion
★★★★★

"Softscotch goes above and beyond the scope. The time, effort and dedication they put in is like having your own in-house marketing team. They are not just another marketing company."

TM
Tabassum MithaniTRS Care
★★★★★

"We are extremely happy with Softscotch, such an attentive team. No project is too small, and they give their 100%. We are extremely satisfied with their work."

SH
Safiya HafiziSimply Lactation
No black box

You'll always know exactly what we changed.

Plenty of agencies go quiet after the audit and you never quite know what you're paying for. We do the opposite. You get a live view of every change and what it moved, in plain language you can act on.

Your delivery, at a glanceSample
Changes shipped12
Pages reviewed28
StartMidpointNow
Delivery activity✓ Up to date
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Live client dashboard

Every change, score and ranking in one place you can open any time, not a monthly PDF you wait around for.

This week, explainedSample
✓Titles updated
Ready for your review
SSSoftscotch weekly update
0:00
2:00
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Weekly video summary

A short screen-recorded video (Loom) each week walking you through exactly what shipped and what it moved, so nothing is a mystery.

The change is clearSample

Before

Titles30 / 100
Structure42 / 100
Content28 / 100

After

Titles84 / 100
Structure79 / 100
Content90 / 100
Same page. Reviewed changes.
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Before/after score per page

See the exact lift on every page we touch, not a vague "it's improving" you have to take on faith.

Your weekly reportSample
01
What shipped

Approved page updates are live.

02
What we learned

Product details need a review.

03
What happens next

Confirm the next priority pages.

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Plain-English reporting

Clicks, rankings and revenue, explained in words you can act on, instead of a wall of charts about how often you were seen (impression charts.

Your data. Your view.Sample
Organic search
StartMidpointNow
Sample report preview↗
HTML mockupExplore mockup ↗

Reports on demand

Ask for any cut of the data whenever you need it and get it, no waiting for the end of the month.

Every step, visibleSample
  1. ✓
    Proposed

    Softscotch prepares the change.

  2. ✓
    Approved

    Your team gives the go-ahead.

  3. ✓
    Published

    Checked live and recorded.

HTML mockupExplore mockup ↗

Ethical, transparent, always on

One accountable team, strictly white-hat (only methods search engines and platforms allow), no shortcuts and no surprises. Support whenever you need it.

One plan, full-stack access

One Softscotch plan gives you access to the full service stack, coordinated around your priorities.

You do not need a separate agency or retainer for every channel. Your plan can draw from search, paid media, web, ecommerce, outreach, automation, lead generation, messaging, content, creative and operations. The agreed scope sets what is active, in what order and at what capacity.

Pricing approach

One price for everything, not a stack of separate retainers.

You get one price for your whole marketing, not a separate retainer for every service. SEO, paid ads, your website, automations, cold email and newsletters, we run all of it as a single scope, so you get the most result for what you pay. Agencies sell each of these on its own, so the invoice climbs whether or not that line drives a single lead.

Bought separately, service by service

A different agency or retainer for each service. The bill stacks up fast, and keeps climbing whether or not each one moves a single lead.

SEO (technical, on-page, content)$2,000–3,500/mo
Local SEO+$750–1,500/mo
Programmatic SEO+$1,000–2,500/mo
CRO & landing pages+$2,000–3,500/mo
Paid ads (Google & Meta)+$2,500–4,000/mo
Marketing automations+$1,500–3,000/mo
Cold email outreach+$1,500–2,500/mo
Email marketing & newsletters+$750–1,500/mo
Website management & care+$750–1,500/mo
WordPress build & setup+$2,500–6,000 once
10 separate services$12,750–23,500/mo

Plus the one-off build, and a fresh contract, kickoff and onboarding delay for every new service you add.

All of it, one scope

We run your whole marketing as one engagement, so you get the most result for what you pay, not a pile of disconnected invoices.

  • SEO: technical, on-page, content, local and AI search
  • Template-built pages (programmatic SEO), links from other websites (backlinks) and authority
  • CRO and landing pages
  • Paid ads across Google and Meta
  • Automations, cold email and newsletters
  • WordPress build, setup and ongoing care
  • One team, one roadmap and one point of contact
  • Reporting tied to qualified leads and revenue
Everything above. One flat monthly fee.A fraction of the cost of the stack on the left
Plus free access to our own platforms
Post InstantlyVerified WidgetsTrending FunnelsBrands for CreatorsDarnItSEOGoHighLevel

Priced to your site after the audit. No sticker price, and no per-service creep.

What shapes your quote
Site sizePage count, templates and how much of the site actually needs work.
Market competitionHow hard the terms you want to win are, and who you are up against.
Content needsHow much new writing, rewriting and production the plan calls for.
Build complexityYour website platform (CMS, the system you edit your site in), your other tools and how involved the changes are to make.
Final pricing comes after the audit, once we have seen the four things above on your actual site. You get a written scope and a fixed quote before any work begins: no lock-in, no surprise line items, and no upfront number that ignores your market.
Request a custom scope
Questions, answered

Keyword tracking services FAQs: what to know before you hire us.

These answers cover what's included, who it suits, how it differs from research and reporting, how many terms to track, why rankings differ, Search Console, local map grids, competitors, special result types, AI search, pages competing with each other, alerts, finding causes, guarantees, timing and pricing.

Filter
What is included in Keyword Tracking Services?

A proposal can include the approved groups of search terms and pages, recorded ranking checks, tracking of competitors and special result types, local map grids, Search Console and Bing data, checks on which page Google chose and whether it's indexed, rules for what counts as an important change, alerts, the evidence behind them, named decisions and regular reports. The proposal confirms the markets, search engines, locations, devices, how often we check, tool limits, which accounts are included, outside costs and the work that belongs to other teams.

Who needs a managed keyword tracking service?

It suits teams that already have an approved search plan but don't have a reliable, regular view of important changes in search terms, pages, competitors, local results or special result types, or the clear owners to act on them. A simple tool subscription may be enough if one person only needs to check now and then and doesn't need anyone to dig into causes or hand work over.

How is Keyword Tracking different from Keyword Research?

Keyword Research finds and weighs up what people search for, what they want, how terms group together, which page should rank for each and where the opportunities are. Keyword Tracking takes that approved list and watches how your pages, the results page, competitors and your own Google and Bing data change over time. If what we're tracking changes a lot, we may suggest refreshing the research.

How is this different from SEO Reporting?

Keyword Tracking focuses on regular checks of search terms, results, the pages that rank and the related search data. SEO Reporting combines that with your website's technical health, content, links from other sites, analytics, conversions, forecasts and bigger leadership decisions. A proposal can include both, but who owns what and what you get stay clearly spelled out.

How many keywords should we track?

There is no single right number for every business. The list should cover your priority pages, what customers are trying to do, searches with and without your brand name, markets, devices, locations and the decisions you need to make, without piling up near-duplicates. Before recommending a size, we price each combination of term, location, device, search engine and project against the tool's limits and how much your team can realistically review.

Why does a tracked rank differ from what I see when I search?

Search results change with location, device, language, time, your own search history and what else is on the page. A ranking tool checks under fixed settings, while your own search happens under different ones. We keep a record of how each check was done and compare trends across repeatable checks, rather than treating either view as the one true answer.

Is Search Console average position the same as a tracked ranking?

No. Search Console's average position is worked out across every time your site was seen in search, and it counts your highest result each time, following Google's own counting rules. A rank tracker records one sample result under set conditions. We keep them separate and look into big agreements or disagreements, rather than forcing them into one number.

Does Search Console show every query?

No. Search Console hides some search terms to protect people's privacy (Google calls them anonymized queries) and can cut off long tables. Its data connection (API) returns the top rows rather than promising every row. Google's bulk data export gets around the daily row limit, but it still doesn't show the wording of those hidden searches. Our reports state the source, how much it covers and its limits.

Can you track local rankings and map grids?

Yes, when local visibility matters to you and the chosen tool and market support it. We set the Business Profile, search points, map coordinates, grid size, spacing, result type, device and how often we check. A grid is a sample of places on a map, not proof of what every person across a city sees.

Do you track competitors?

Yes. We can track the business rivals you name and find the sites that keep showing up next to you for each group of terms. Reports separate companies, publishers, marketplaces, directories and Google's own features, and show which page or feature came in or dropped out. A competitor's movement doesn't, on its own, explain why it happened.

Can you monitor AI Overviews and other result features?

We can record special result types we can see, such as AI Overviews (Google's AI-written summaries at the top of results), map results, shopping, video, images and snippets, when the chosen tool can capture them. How these features are labeled and when they appear keeps changing, so we keep the tool, version, settings and limits visible. Appearing in a feature doesn't guarantee a click or that you'll keep appearing.

Does this service track ChatGPT, Gemini, Perplexity and other AI answers?

This service covers regular search results plus official Google or Bing account data where it is available. Regularly typing test questions into separate AI tools and tracking mentions, citations, which sources they use, how they describe you and how they find your content belongs to our AI Search Visibility or LLM Visibility services, unless it's added to your proposal.

Can tracking identify keyword cannibalization?

It can spot warning signs, such as a different page of yours suddenly ranking, several of your pages appearing at once or pages swapping places, and flag them for a closer look. We don't call every case of two pages appearing "cannibalization" (your own pages competing with each other). Before we recommend a change, we check each page's purpose, its main-page and index settings, clashing content, internal links, how results behave and the business results.

How do rank-drop alerts work?

We set alert levels for each group of terms by position range, visibility, which page ranks, special features, your own Google data, how long a change lasts, business priority and how sure we are. Alerts go to a named owner with comparable evidence and other possible explanations. We review false alarms, repeat alerts, missed problems and response times, and adjust the rules.

Can you tell us exactly why rankings dropped?

We can organize and test the evidence around page changes, main-page settings, index status, technical problems, competitors, special features, demand, seasons, Google updates and data glitches. Search engines don't share a full explanation of why results change, and timing alone doesn't prove that one website update or Google update caused a drop.

Do you guarantee rankings or traffic growth?

No. Search results change all the time and are controlled by the search engines, your competitors, demand and many other things no agency controls. We commit to the agreed checks, clear definitions, quality checks, investigation, handovers and reporting standards. We don't guarantee a ranking, click, lead, order, sales pipeline or revenue.

When will we receive the first useful plan and report?

We usually aim to deliver the tracking and cost plan within 3 to 5 business days once the approved term groups, pages, markets, access and decision makers are in place. For a focused site with working access, we commonly aim to deliver the checked starting point and first report within 1 to 2 weeks. Work across many markets, languages or locations, or with local map grids, data warehouses or old data, can take longer. Tools may check daily or weekly, but how often you review the results should depend on the business risk, how good the evidence is and the cost. These are planning ranges, not fixed delivery promises.

What affects Keyword Tracking pricing?

Pricing depends on how many combinations of search term, market, search engine, location, device and result type we track; how often and how deep we check; local map grids; competitors and special features; data connection or data warehouse work; how long data is kept; how fast alerts need a response; and how much reporting and review the people involved need. Tool subscriptions, extra tracked terms, map grid credits, storage, translation and specialist costs are listed separately. You get access to the settings and exports where tool licenses allow.